|
Janice Kern, Franklin RWD # 6, Rantoul, Kansas,
receives the Rural Water Bookkeeper of the Year Award
In keeping with the Association’s award criteria of sustaining the
community, Janice Kern, bookkeeper of Franklin RWD # 6 has achieved this
goal many times over. Involvement in the business of helping operate and
manage an RWD began something as an accident for Janice, she explained,
“I only volunteered to help straighten out the books for the district my
father and other local farmers had started in 1969.” She has since been
a dedicated employee of the District for the last 19 years. Today the
RWD, which operates its own water treatment facility, serves more than
900 users.
“Janice Kern is a very dedicated employee very deserving of this award,”
says RWD Board Secretary Robert W. Wilson, a retired welder and mechanic
from Richmond, Kan. “When a customer has a problem she does everything
she can do to help them. She will personally call all customers on the
disconnect list to keep them from having to pay a disconnect fee! That’s
service,” he added. Kern progressed from keeping records manually in two
different sets of books to using a computer billing system. Recently the
District switched to newest technology automated meter reading system.
Such changeovers always present additional challenges on the
administrative end, but Kern manages such change in her typical
efficient style.
|